Last updated: April 1, 2026
By accessing or using DimeData ("the Service"), operated by DimeData LLC ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service. We may update these Terms from time to time. Continued use of the Service after changes are posted constitutes acceptance of the revised Terms.
DimeData LLC is a Virginia limited liability company. All obligations under these Terms are obligations solely of DimeData LLC, and no member, manager, officer, or employee of DimeData LLC shall have any personal liability for such obligations.
DimeData provides AI-powered B2B contact discovery services, including the ability to find names, titles, and verified email addresses for company domains. The Service also includes Company Finder (an AI-powered company discovery chat tool), email campaign tools, and CSV export functionality.
Contact data is generated using a combination of artificial intelligence, web search, and SMTP email verification. The Service is intended solely as a business prospecting tool and does not guarantee the accuracy, completeness, or currentness of any contact information returned.
Certain features of the Service require you to create an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated. You are responsible for safeguarding your account credentials and for all activity that occurs under your account. You must notify us immediately of any unauthorized use.
Each individual may maintain only one account. Account credentials may not be shared with other individuals — if multiple people at your organization need access, please use our Team plan. Creating multiple accounts to circumvent usage limits, take advantage of free trial offers more than once, or for any other purpose is strictly prohibited and grounds for immediate termination of all associated accounts.
The Service operates on a credit-based system. Each contact lookup consumes credits from your account. Subscription plans include a monthly credit allotment. Unused credits do not roll over between billing periods.
Paid plans are billed monthly in advance via Stripe. Current plans include Starter ($7/month, 250 credits), Pro ($19/month, 1,500 credits), and Team ($49/month, 5,000 credits with up to 3 seats). A free trial provides 10 contacts with no credit card required.
If you exceed your monthly credit allotment, overage charges apply at $0.02 per additional credit. Overage charges are billed at the end of your billing cycle via your payment method on file. By enabling a paid subscription, you authorize us to charge your payment method for overage usage.
All fees are non-refundable except as expressly stated in these Terms or as required by applicable law. You may cancel your subscription at any time through your account dashboard or by contacting us. Cancellation takes effect at the end of the current billing period.
We reserve the right to change our pricing with 30 days' advance notice. Price changes will take effect at the start of your next billing cycle following the notice period.
Team plan subscribers may invite additional users ("team members") up to the seat limit included in their plan. The account owner is responsible for the activity of all team members and for ensuring their compliance with these Terms.
Team members share the account's credit pool. Seat sharing (multiple individuals using a single seat) is not permitted. Each team member must have their own seat. The account owner may add or remove team members at any time through the account settings.
You agree to use the Service only for lawful business prospecting purposes and in accordance with these Terms. You agree not to:
The Service includes email campaign functionality. When using these tools, you represent and warrant that all emails you send through the Service comply with the CAN-SPAM Act of 2003 and any other applicable email marketing laws in your jurisdiction, including but not limited to:
DimeData provides the campaign infrastructure. You are solely responsible for the content of your campaigns and for compliance with all applicable laws. We reserve the right to suspend or terminate campaign functionality for any account that violates anti-spam laws or generates excessive bounce rates or spam complaints.
The Service is subject to rate limits and fair use policies designed to ensure service quality for all users. DimeData reserves the right to throttle, suspend, or terminate accounts exhibiting abusive usage patterns, including but not limited to:
We may enforce rate limits at our discretion. If your usage consistently exceeds the expected bounds for your subscription tier, we may contact you to discuss upgrading to an appropriate plan or implementing custom usage arrangements.
Contact information returned by the Service is generated using artificial intelligence models, web search data, and SMTP email verification. While we employ verification techniques to improve data quality, we do not guarantee the accuracy, completeness, currentness, or deliverability of any contact data.
Specifically, you acknowledge that:
You are solely responsible for how you use contact data obtained through the Service and for verifying the appropriateness of any outreach before sending.
The Service uses artificial intelligence models provided by third parties (including Anthropic's Claude API) to process domain searches and generate contact data. Search queries are also processed through third-party web search services. Email addresses are verified using our self-hosted SMTP verification infrastructure.
Payment processing is handled by Stripe, Inc. Authentication is provided by Clerk. Campaign emails are sent via Amazon Web Services Simple Email Service (AWS SES). Each third-party service is subject to its own terms of service and privacy policy.
AI-generated outputs are probabilistic in nature and may contain inaccuracies, omissions, or errors. You acknowledge that AI outputs should be treated as suggestions, not verified facts, and should be independently confirmed before being relied upon.
The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. To the fullest extent permitted by Virginia law, all implied warranties are disclaimed.
Without limiting the foregoing, we do not warrant that:
To the maximum extent permitted by applicable law, in no event shall DimeData LLC, its officers, directors, employees, agents, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill, arising out of or in connection with your use of the Service, whether based on warranty, contract, tort, negligence, strict liability, or any other legal theory.
Our total aggregate liability for any claims arising out of or relating to these Terms or the Service shall not exceed the greater of (a) the amount you paid us in the twelve (12) months preceding the claim, or (b) one hundred dollars ($100).
Without limiting the foregoing, we shall have no liability for any damages arising from: (a) inaccurate or outdated contact data; (b) emails that are not delivered or are flagged as spam; (c) any actions taken by you based on contact data obtained through the Service; or (d) any claim by a third party arising from your use of the Service or contact data.
Some jurisdictions do not allow certain limitations of liability; in such cases liability shall be limited to the maximum extent permitted by law.
You agree to indemnify, defend, and hold harmless DimeData LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third party's rights; (d) your use of contact data obtained through the Service, including any claims arising from unsolicited communications; or (e) your email campaigns, including claims of spam, harassment, or violation of anti-spam laws.
The Service, including its design, features, code, algorithms, and documentation, is owned by DimeData LLC and is protected by copyright, trademark, and other intellectual property laws. These Terms do not grant you any right, title, or interest in the Service except for the limited right to use the Service in accordance with these Terms.
Contact data returned by the Service is provided for your legitimate business use. You may use this data for direct business prospecting, outreach, and sales activities. You may not resell, redistribute, or sublicense contact data to third parties or use it to build a competing product or service.
We retain your account data and search history for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us at legal@dimedata.ai.
Upon account termination or deletion request, we will delete your personal data and account-specific search history within 30 days, except where retention is required by law or for legitimate business purposes (such as fraud prevention or resolving disputes). Contact data that has been contributed to our global database is retained separately in anonymized form as described in our Privacy Policy.
You may terminate your account at any time by canceling your subscription and contacting us to request account deletion. We may suspend or terminate your access to the Service at any time, with or without cause, with or without notice. Upon termination, your right to use the Service ceases immediately. Sections 9 (Data Accuracy Disclaimer), 11 (Disclaimer of Warranties), 12 (Limitation of Liability), 13 (Indemnification), 14 (Intellectual Property), and 18 (Governing Law) survive termination.
DimeData LLC shall not be liable for failure or delay in performance caused by events beyond its reasonable control, including internet outages, cloud service failures, AI provider outages, email deliverability issues caused by third-party mail servers, natural disasters, acts of government, or other force majeure events.
These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms or the Service shall be resolved exclusively in the state or federal courts located in Virginia, and you consent to the personal jurisdiction of such courts. Each Party waives any right to participate in a class action lawsuit against the other Party.
These Terms constitute the entire agreement between you and DimeData LLC regarding the Service and supersede all prior agreements and understandings. If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.
If you have questions about these Terms, please contact us at:
DimeData LLC
Legal: legal@dimedata.ai
Support: support@dimedata.ai